We want you to enjoy your time with us as much as possible. We have a great team of friendly staff to welcome you and help you if you need it. We have policies and procedures in place for our staff to help you in the best way possible.
We have a team of first aid trained members of staff at ETC so there will always be someone to help you if you have a physical injury. If you or someone else has an injury, you can find help from one of our trained first aiders. The first aiders are listed above. There are also first aiders in the Residences that we use.
Our safeguarding officers are available to talk to if you have a problem. No problem is too small and all conversations are confidential. If you need someone to talk to about any issue you may have, contact one of our safeguarding officers with the symbol.
Simon WilliamsAdmissions Manager
Liz ZienkoviczOffice Manager
Susan Perez CarpioReceptionist
Ana OrdonezFinance Officer
Paula MilanFinance Officer
Ed MittonBusiness Development Director
Ross ElliottBusiness Manager
Hannah WrightMarketing Assistant
Mike WhiteMarketing Assistant
We have an on-site residence located next to the school for our English students. The Residence Reception is open from 6am – midnight, daily and in the summer we have full-time live-in staff and CCTV to ensure the safety of our junior students.
We can arrange friendly homestay accommodation around the local area. Our staff are on hand to ensure our families are checked and well-maintained regularly.
Virginia ParandianResidence Director
Korielys KohlerResidence Manager
Wendoly GonzalezAccommodation Manager
Julie HugoHomestay Inspector
Operations and Facilities
Diyaa MaksousaOperations and Facilities Manager
Eneias PereiraCafeteria Chef
ETC takes great care in selecting teachers that we think will bring the best out of our students. Our staff are overseen by our professional development team, who provide on-going training for our teachers.
We strive to ensure that the highest quality of tuition is maintained at ETC and hold regular ‘Professional Development Sessions.’ Teachers are encouraged to fine-tune their knowledge of structural and functional language and stay up to date with the latest trends in methodology. We can guarantee they will continue to show sound knowledge of the linguistic systems of English as a global language.
Helen RouseDirector of Studies
Hazel ValvonaAssistant Director of Studies & Teacher Trainer