English for Tourism and Hotel Management

Please note that this course is now only available through our Executive Centre ( www.executivecourses.org )

Aims of the course
This course has been designed to prepare students for work in the tourism and hotel service industries. At the end of the course, students should be able to communicate effectively in a range of business and tourism-related situations. Students are encouraged to apply any tourism / business knowledge and experience that they might have as they work through course material. Course books will be supplemented with material from other sources, including newspaper articles and video materials.

The course is also suitable for people who intend to take an examination in tourism English, such as the LCCI EB Written English for Tourism exam.Whether the client is a travel agent, a tour guide, a courier or a hotel manager, this course will allow him or her to function effectively in English.

Special emphasis is placed on the relevant vocabulary, register and grammatical structures that are used in the field of tourism, and the client is given the opportunity to practise using the language that he or she has acquired by means of seminars, group sessions and communicative practice activities. The client will also receive supplementary tuition in the essential English language skills of reading, writing, listening and speaking.

Typical Course Content

Enquiries and reservations.
Reception.
Hotel services.
Food service.
Local tours.
Complaints.
Checking out.
Tour operation - Contacts.
Tour operation - planning.
Negotiating.
Conferences.
Revision.

Written English for Tourism - LCCI EB Examination Preparation - Levels 1 and 2

Success in this exam shows that students have the skills and strategies that are applicable to working in English in the tourism industry. Students taking the ETC Tourism English course will have the option to take this examination, after approximately eight weeks (depending upon each student’s progress).

Examination preparation work is intended to build and reinforce the practical working skills necessary for those wishing to work in tourism. Examination for the course is in two parts - written and SEFIC oral. Students will have to pay an additional entry fee if they wish to enter for the oral examination, which is of a more general Business English nature. These examinations are available on demand, which means that ETC can be flexible about course dates, although we would recommend that you contact ETC for up-to-date information before booking.

Course Duration

The duration of each of these courses may vary depending on each student's requirements. Please discuss your client’s requirements with ETC staff prior to their enrolment. The standard course consists of 20 lessons of Tourism and Hotel Management English tuition per week over 12 weeks.

Structure of the course

Each course consists of :
20 lessons per week of specialised Tourism and Hotel Management English tuition.
Projects, assignments, case studies, seminars, lectures and group sessions.
Progress reports and assignments.
Optional visits to relevant places of interests.

Entry Requirements

Please consult the Director of Studies for information regarding the course entry dates. The minimum age for entry to this course is eighteen. Furthermore, (except by special arrangement) an upper-intermediate level of English is required for entry to the course. Students may be required to take an aptitude test (prior to arrival at ETC) to judge whether their standard of English is sufficient for this course. They may wish to follow a course of English Language Studies (General English) before beginning their course of Tourism and Hotel Management English to make sure that they gain the maximum benefit from their studies.

Maximum Group Size

There is maximum group size of fourteen, in order to allow optimum interaction between group members and the teacher / lecturer. We also stipulate a minimum group size of four, so that the student may benefit from certain projects and class activities which require a high level of student input.

Assessment and Certification

If a student follows an ETC Tourism and Hotel Management English course, he or she will receive a certificate on satisfactory completion of all coursework and assessment pieces. By prior arrangement with Director of Studies, we will also supply periodic progress reports.

Effective teaching

Built into every student’s course are the following:

Placement test.
Needs analysis.
Skills development.
Task-based activities.
Systems work.
Learner skills development.
Progress tests.
Tutorials.
Homework.
Academic counselling.
Supportive error correction and constructive feedback.

Course fees: Please see our Executive Courses website at www.executivecourses.org

ETC International College is an English Language School offering a variety of language and further education courses.