Student welfare is of paramount importance to us.

We want you to enjoy your time with us as much as possible. We have a great team of friendly staff to welcome you and help you if you need it. We have policies and procedures in place for our staff to help you in the best way possible.
First Aid

First Aiders

We have a team of first aid trained members of staff at ETC so there will always be someone to help you if you have a physical injury. If you or someone else has an injury, you can find help from one of our trained first aiders. The first aiders are listed above. There are also first aiders in the Residences that we use.
Safreguarding Officer

Safeguarding Officers

Our safeguarding officers are available to talk to if you have a problem. No problem is too small and all conversations are confidential. If you need someone to talk to about any issue you may have, contact one of our safeguarding officers with the symbol.

Management

Kambiz Parandian
Kambiz ParandianDirector
David Jones
David JonesPrincipal
Ed Mitton
Ed MittonBusiness Development Director
Ross Elliott
Ross ElliottBusiness Manager

Academic Staff

Here are just some of our academic staff:
Tina Musson
Tina MussonDirector of Studies
Fabio Ceccolini
Fabio CeccoliniSenior Teacher & Chief Exams Officer
Hazel Valvona
Hazel ValvonaSenior Teacher, Teacher Trainer & Junior Liaison Officer
Christine Le Poidevin
Christine Le PoidevinSenior Teacher & Teacher Trainer

Reception

The first people you see when you come to ETC will probably be our reception staff. They will be able to help you with any general enquiries you may have. If you are ill and cannot attend your class you will need to either tell your teacher or our reception staff. If you are off campus you can call +44(0) 1202 559 044. Also speak to reception if you need a holiday form.

Registrars

Our registrar deals with all the bookings at ETC.  Once you have completed the enrolment form and paid the invoice our registrars will send you your Letter of Acceptance and/or visa letters.

Please note we are unable to offer any advice on visas.  If you have any questions regarding your visa, please contact your local embassy.

Liz Zienkovicz
Liz ZienkoviczOffice Manager
Simon Williams
Simon WilliamsRegistrar

Accommodation

The first people you see when you come to ETC will probably be our reception staff. They will be able to help you with any general enquiries you may have. If you are ill and cannot attend your class you will need to either tell your teacher or our reception staff. If you are off campus you can call +44(0) 1202 559 044. Also speak to reception if you need a holiday form.

Policies and Procedures

Our policies and procedures are in place to ensure that you have the best experience you possibly can with ETC.  If, however, things don’t quite go to plan, we also have procedures in place to help you with any difficulties you may encounter.  Everything we do takes the welfare of our students into account.

View our Policies and Procedures
Silvia Acevedo
Silvia AcevedoResidence Manager
Dave Wood
Dave WoodAccommodation Manager